WHO WE ARE
Based in Sydney, Zuni is a boutique strategy consultancy specialising in digital marketing, audience communication and engagement, and marketing technology capability that enables digital transformation. Whether you want to increase brand awareness, convert more customers, improve engagement and customer satisfaction, increase sales or profitability, or streamline internal processes, Zuni can help transform your business.
Zuni t/a Leap Insight also designs and delivers ad-hoc qualitative and quantitative research.
We work across a wide range of organisations, across Australia, from large blue-chip brands and organisations, through to smaller businesses and not-for-profits. See a list of our clients here.
HOW WE WORK
At its core, Zuni helps clients ensure their range of marketing activities deliver better business outcomes. We do this by focusing on understanding the needs of the customer and the business, and then developing the right strategy to ensure our clients solve their customer’s problems, in the easiest possible way. This strategy is then rolled out into relevant channels – be that website, email, social media, or paid media. Zuni supports the implementation of the strategy in all digital spaces.
Zuni does not do digital development. This allows us to provide businesses with through-the-line strategy that is free from production bias, and focuses on delivering on outcomes for the client, rather than production revenue for the agency. We work with the client’s internal teams or agencies or provide guidance on production partners that best suit the business’ unique needs. This means we provide businesses with the somewhat rare opportunity to think about their business, and the variety of channels they can operate in, holistically and from the perspective of customer needs and business objectives.
Zuni offers a full service and a supported model to developing outputs. Contact us to find out more.
OUR PROCESS
Our process is well-established. We tailor the steps based on our client’s needs and budgets. A central part of our process is working closely with internal stakeholders to combine internal knowledge with customer reality.