Reduce The Cost Of Servicing Clients



To gain the maximum return on investment from digital it is essential to look at not only what revenue you can derive but also what costs you can save. Digital can significantly reduce the cost of servicing clients in the following ways:



Optimise your content to ensure assets being are produced in the most cost effective and efficient ways

Understand what channels deliver what outcomes, at what cost, and optimise accordingly 


Case Study

ABC Music: Analytics Review and Recommendations

ABC Music is Australia’s largest independent record label. It has been in existence for around 40 years and has a massive catalogue of recordings across various genres. ABC Music is currently in the process of moving its entire catalogue online.

We have been working together in a partnership since 2010 to ensure that ABC Music stays ahead of the ‘digital’ pack and optimises all of its customer touch points in such a way that sets them apart from their competitors.

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Reduce The Cost Of Servicing Clients

Australian Institute of Management: Monthly Performance Reporting

The Australian Institute of Management (AIM) is Australia’s largest management organisation and delivers a range of services to both its members and the broader Australian management community. These include running a range of training courses, events and conferences for both members and non-members, a library and bookshop (both online and offline) and specific services for members. 

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Reduce The Cost Of Servicing Clients

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